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General terms and conditions

Terms and Conditions (GTC)

Michael von Hobe – MVH Jewelry

1. Scope of application

These General Terms and Conditions apply to all contracts between Michael von Hobe – MVH Schmuckwerk (hereinafter referred to as "Provider") and its customers regarding the purchase of jewelry and participation in courses.

2. Conclusion of Contract

(1) The presentation of the works on the website does not constitute a legally binding offer, but rather an invitation to make contact.

(2) A contract is concluded by personal agreement and confirmation, in particular within the context of a consultation.

3. Jewelry / artistic works

(1) The jewelry offered is handmade and unique.

(2) Structure, color and pattern emerge in the artistic process and can vary. These variations are a characteristic feature of the works and do not constitute a defect.

(3) Minor deviations in shape, dimensions or surface are possible and do not constitute grounds for complaint.

4. Prices and payment

(1) Prices will be determined within the framework of the respective agreement.

(2) An advance payment may be agreed upon.

(3) The full amount must be paid before delivery or performance.

5. Delivery and handover

(1) Delivery shall be made by arrangement, either in person or by mail.

(2) In the case of shipment, the risk passes to the customer upon handover to the transport company.

6. Warranty

(1) The statutory warranty rights apply.

(2) There is no defect in the following cases:

  • material-specific changes
  • normal signs of wear and tear
  • individual characteristics of handcrafted and artistic production

7. Courses and Workshops

(1) The courses take place as individual appointments with one person or a couple.

(2) Registration becomes binding upon completion of a personal consultation.

(3) Agreed dates are binding.

(4) Free cancellation is not possible.

(5) A postponement of the date may be possible by arrangement.

(6) If an agreed appointment cannot be kept, the provider reserves the right to charge a cancellation fee.

(7) The provider reserves the right to postpone dates for important reasons.

(8) Participation is at your own risk.

8. Liability

The provider is only liable for intent and gross negligence, to the extent permitted by law.

Privacy Policy

Personal data is processed in accordance with applicable data protection regulations. Further information can be found in the privacy policy.

10. Final Provisions

(1) Es gilt das Recht der Bundesrepublik Deutschland.

(2) Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.

As of April 2026